Support & Help

We're here to help you

Get support when you need it

Whether you're just starting out or need advanced help, our support team is ready to assist you.

Support Channels

Get help your way

More ways to get support

Live Chat

Chat with our support team in real-time. Available weekdays 9 AM - 5 PM. Average response time under 2 minutes.

Email Support

Send us an email at support@flowdule.com. We typically reply within 2-4 hours on weekdays.

Phone Support

Call us at +45 XX XX XX XX (only available for Professional and Clinic plans). Weekdays 10 AM - 4 PM.

1-on-1 Onboarding

Book a free video call where we'll help you get started. 30-45 minutes of personalized guidance.

Knowledge Base

Search our comprehensive documentation with 500+ articles, guides, and FAQ answers.

Community Forum

Ask questions and share experiences with other Flowdule users in our community forum.

Free Onboarding

Book a free 1-on-1 onboarding call

Personalized help to get you started

Unsure how to get started? Book a free onboarding video call with one of our experts. We'll help you with: ✓ Setting up your account correctly ✓ Creating your services and prices ✓ Configuring your calendar and opening hours ✓ Connecting with Google/Outlook calendar ✓ Setting up payments and reminders ✓ Integrating booking on your website ✓ Answering all your questions Onboarding calls typically last 30-45 minutes and are 100% free for all customers. **Book your onboarding call here:** [Book Now](/da/onboarding-booking) We have available slots every day between 9 AM and 5 PM.
Support Info

Support based on your plan

What do you get in each plan?

**Support in Solo Plan** ✓ **Email Support** - Replies within 2-4 hours (weekdays) - Unlimited inquiries - Technical help and guidance ✓ **Live Chat** - Available 9 AM - 5 PM (weekdays) - Replies within 5 minutes - Quick help for simple questions ✓ **Knowledge Base** - Full access to documentation - Video tutorials - FAQ database ✓ **Free Onboarding** - 1 x 30-minute onboarding call - Help with basic setup ✓ **Community Forum** - Access to user community - Share experiences with others - Learn best practices
Support FAQ

Frequently asked questions about support

Quick answers

Need help now?

Contact us today

Support Reviews

What users say about our support

5-star support

"The support is fantastic! They helped me get started via video call, and every time I've had questions afterward, they've responded super quickly on chat. Best support I've experienced!"

KP
Karen Petersen
Physiotherapist, Physio Center

"I'm not very tech-savvy, but the support team has been incredibly patient and helpful. They explained everything very clearly and guided me all the way. 5 stars from me!"

LN
Lars Nielsen
Psychologist, Mind & Balance

"We switched from another system, and Flowdule support helped us with the entire migration. They imported all our data and trained our team. Couldn't have been better!"

SH
Sofie Hansen
Clinic Manager, Wellness Clinic
Contact

Contact Information

Find us here

**Flowdule ApS** 📧 **Email:** - General support: support@flowdule.com - Sales: sales@flowdule.com - Enterprise: enterprise@flowdule.com 💬 **Live Chat:** - Available directly in the app - Or on flowdule.com - Weekdays 9 AM - 5 PM 📞 **Phone:** - +45 XX XX XX XX - For Professional+ customers only - Weekdays 10 AM - 4 PM 🏢 **Address:** Flowdule ApS Example Street 123 2100 Copenhagen Ø Denmark ⏰ **Opening Hours:** Monday - Friday: 9:00 AM - 5:00 PM Weekend: Email support only 🌐 **Online:** - Website: www.flowdule.com - Documentation: help.flowdule.com - Status: status.flowdule.com